Servicing and Maintenance

Our expert engineers – all professionally trained in the UK – are always on hand to service and maintain your machines, protecting both your investment and your workflow. We stock an exceptional range of spare parts, allowing excellent turnaround times.

Routine servicing – planned around you
Because we deal only with the world’s finest machine manufacturers, the equipment we supply is robust, reliable and built to serve you for many years. However, even the finest machines need regular servicing to keep them in peak condition, so we offer bespoke contracts to suit your machines, your workflow and your preferences. For example, most machines need only an annual service visit, whereas a machine is running 24/7, a shorter service cycle might be advised.

We’ll provide the service level you want, when you want it. And should you need us in between services, simply call and we’ll be there.

Taping head servicing
Keep your case sealer taping heads in perfect working order with our popular taping head service! Simply courier your taping heads to us and we’ll service, clean, rebuild and return them ready for many months of reliable and consistent work. It’s a good idea to purchase extra heads with your case sealers, so that you can maintain maximum continuity even when heads are being serviced.

Modifications and repairs
While smaller tools can easily be sent to us for any repairs or adjustments, we generally visit your site to carry out any modifications you might require (eg when you need your machine to handle a different carton size) or for the occasional repair.
Pakprint engineers are skilled problem-solvers, so if you need your machine to adapt to a new challenge, we’re happy to help you find a creative solution!

Need a service, spares, a modification or repair for your packaging equipment? Simply call us on 01924 483000 and we’ll give all the help you need.